Services

Leading HealthCare Distributor and Technical Solution Provider of well-known brands of Healthcare Equipment for Dental and Medical Departments.

Leading HealthCare Distributor and Technical Solution Provider of well-known brands of Healthcare Equipment for Dental and Medical Departments.

We provide clients with technical services in compliance for IEC 60601 and JCIA Standard as required by the Health Authority in the United Arab Emirates.

Our engineers are trained and certified by leading equipment manufacturers in Europe.

Our technical support group is compose of certified and highly competent Bio-medical engineers equipped with innovative knowledge and latest tools to guarantee clients with outstanding services and technical solution.

Coverage of Services:

  • Site Planning
  • Installation
  • Repairing
  • PPM for Dental Equipment
  • Demonstration and Training for Medical and Support Staff on the operations and systems maintenance of new equipment and technology

We have two teams of competent and experienced Bio-medical engineers located in Abu Dhabi and Dubai Regions respectively.

Scope of services:

  • Pre-Installation supervision and on-site guidance along with the contractors for new projects
  • Assistance to customers about regulatory details and reports for FANR, JCIA
  • PPM, calibration and evaluation of equipment’s for Safety Use (Electrical and Radiation)
  • Additional technical assistance provision in case of emergency
  • Technical Support to IT Team for integration of equipment’s data to PACS, HMS
  • Awareness training of sterilization techniques to maximize quality healthcare outcome
  • Awareness training of radiation protection for effective healthcare
  • Assistance to customers with upgrade to the latest technologies smoothly and efficiently
  • Commitment to provide the fastest and cost efficient way of solutions for technical issues

Your trust is our priority

New Al Farwaniya Surgicals & Medical Equipment Team